Refund Policy

Beleza em Camadas values your satisfaction and guarantees a safe and simple return process.

1. Right to Return

The customer has the right to request a return within 30 (thirty) days after receiving the product.

2. Cost of Return

Returns are free of charge for the customer. There are no additional fees.

3. Tracking of Return

All returns include a tracking code, allowing the customer to follow the package until it arrives at our facility.

4. Refund Options

Once the returned product is received and inspected, the customer may choose:

  • Full refund of the amount paid, using the same payment method used in the purchase; or

  • Free exchange for another product of equal value.

5. Processing Time

The refund or exchange will be processed within a few business days after the returned product is received and verified.

6. Important Notes

  • Products must be returned in their original condition, without signs of misuse.

  • The right to return does not affect the legal rights of the consumer guaranteed by law.

7. Contact Information

For questions or additional information, our customer service team is available:

Customer Service (SAC)
E-mail: support@belezaemcamadas.com